Responsible Gaming
Gaming Should Be Entertainment
At Hear Gear, we believe that online pokies and gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Please gamble responsibly and within your means. Only spend what you can afford to lose.
Age Verification
All players must be 18 years of age or older to participate in online gaming in Australia. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not use our services. If you're a parent or guardian concerned about a young person's online activity, please contact the organisations listed below.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your behaviour?
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling from family, friends, or partners
- Spending increasing amounts of time and money on gambling
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling
- Lying about the extent of your gambling
- Experiencing sleep disturbances or mood changes related to gambling
- Failed attempts to reduce or stop gambling
If you've ticked any of these boxes, please reach out for support immediately.
Self-Help Tools & Limits
Most reputable online gaming platforms offer built-in responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're prepared to lose over a set timeframe
- Reality Checks: Receive pop-up reminders during your gaming session showing how long you've been playing and how much you've spent
- Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from online gaming platforms
Use these tools proactively. They are designed to keep you in control and make gambling safer.
Get Help Now
If you or someone you know is struggling with problem gambling, support is available. Please contact one of the following organisations:
Australia
- Gambling Help Online โ Free, confidential support
Website: www.gamblinghelponline.org.au
Provides counselling, self-assessment tools, and referrals to local services across Australia. - National Gambling Helpline (1800 858 858) โ Free telephone support available 24/7
International Support
- GamCare (UK) โ www.gamcare.org.uk
- GamStop (UK Self-Exclusion) โ www.gamstop.co.uk
- Responsible Gambling Council (Canada) โ www.responsiblegambling.org
- National Council on Problem Gambling (USA) โ www.ncpgambling.org
Take Action Today
If you're experiencing problems with gambling, reach out for help today. There is no shame in asking for support. Gambling addiction is a recognised health condition, and professional help works.
Contact Gambling Help Online or call the National Gambling Helpline on 1800 858 858 to speak with a trained counsellor.
Remember: It's never too late to get help. You are not alone.